NYC

Civil Service 101

Everything you need to understand city civil service

Plain-language guides to exams, eligible lists, hiring pools, and building a career in NYC government. 12 articles · about 24 min total.

12 articles7 topicsUpdated by DCAS Human Capital

The civil service journey

Each step links to the article that explains it — learn just in time.

  1. 1LearnUnderstand what civil service is and how to get in.
  2. 2Find an ExamBrowse the exam schedule and pick a title.
  3. 3ApplyApply on OASys; request a fee waiver if eligible.
  4. 4Take the ExamSit the test, or submit your education & experience.
  5. 5Get ScoredReceive your score and your list number.
  6. 6On the Eligible ListTrack your standing as the list moves.
  7. 7Hiring PoolRespond when an agency calls candidates.
  8. 8AppointedGet hired into the role.
  9. 9Permanent TitleEarn seniority and build your career.

Basics

1 article
12 min

What Is Civil Service?

Civil service is a merit-based system for hiring city workers fairly through competitive exams.

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Exams

4 articles
22 min

Types of Civil Service Exams

Open-competitive, promotional, and education-and-experience (EEE) exams each serve a different purpose.

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32 min

How to Apply for an Exam

Applications are filed online through OASys during the filing period, with a fee or an approved waiver.

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42 min

What to Expect on Exam Day

Bring approved ID and your admission notice; arrive early and know your test format.

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102 min

Exam Fee Waivers

Candidates receiving certain public benefits may qualify for a fee waiver — DCAS verifies.

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Results

1 article
52 min

Understanding Exam Scores

Your final score combines your test result with any verified credits, and sets your list rank.

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Lists

2 articles
62 min

What Is an Eligible List?

An eligible list ranks everyone who passed an exam; agencies hire from the top as needs arise.

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122 min

Restoration to a List

If you missed a canvass for a valid reason, you can request restoration — DCAS decides.

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Hiring

2 articles
72 min

The Hiring Process

Agencies canvass candidates from the list and interview within the rule of three.

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82 min

Getting Appointed

After selection you complete background, medical, and onboarding steps before starting.

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Career

1 article
92 min

Permanent Title and Seniority

Permanent status brings job protections and seniority that shapes promotions and layoffs.

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Credits

1 article
112 min

Veterans' Credit

Eligible veterans can add points to a passing score under Civil Service Law §85.

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Ready to take the next step?

Browse open exams and find a title that fits your goals.