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Civil Service 101
HiringArticle #7

The Hiring Process

2 min read Reviewed May 19, 2026

Agencies canvass candidates from the list and interview within the rule of three.

This explains the Hiring Pool step of your civil service journey.

When an agency has openings, it asks DCAS to certify candidates from the eligible list. The agency then canvasses (contacts) those candidates — often through a hiring pool or canvass letter — and invites them to interview. Under §61 of the Civil Service Law, the appointing agency must select from among the top three available candidates for each vacancy: the 'rule of three.' Respond promptly to any canvass; missing it can affect your standing, though you may be able to request restoration in some cases.

This guide is informational and is not legal advice. For a determination about your specific situation, contact DCAS or submit an inquiry.

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